Privacy Policy
Effective Date: March 1, 2025
2.1 Introduction
This Privacy Policy explains how Hedamo ("Platform," "we," "our," or "us"), operated by Altibbe, Inc., collects, uses, stores, and protects your personal information. Hedamo provides AI-powered transparency and governance infrastructure for compliance verification, scientific assessments, and holistic product evaluations across health, sustainability, and related sectors.
By using Hedamo, you consent to the practices described in this policy.
2.2 Information We Collect
Information You Provide:
- Account information (name, email, organization, role)
- Business data (product details, sourcing information, compliance documents)
- Assessment data (responses to verification queries)
- Communications
Automatically Collected Information:
- Technical data (IP address, browser type, device information)
- Usage data (features accessed, timestamps)
- Location data (general location from IP address)
- Cookies
2.3 How We Use Information
Service Delivery:
- Process assessments and generate transparency reports
- Verify compliance
- Provide governance infrastructure services
Platform Improvement:
- Enhance AI models and accuracy
- Develop new features
- Conduct research using anonymized data
Security and Compliance:
- Protect platform integrity
- Prevent fraud
- Comply with legal obligations
2.4 AI Processing
Hedamo uses AI systems to analyze submitted information, identify compliance risks, generate preliminary assessments, and cross-reference with standards databases.
Transparency Commitment:
- AI-generated outputs are clearly identified
- Human review is applied to final reports
- Users can request explanation of AI-assisted decisions
- Significant decisions are subject to human oversight
2.5 Information Sharing
We may share information with:
- Service Providers: Cloud infrastructure, security services
- Government and Regulatory Bodies: When required by law
- Certification Bodies: With user consent
- Affiliates: Subject to equivalent protections
We do not sell personal information.
2.6 Data Security
We implement comprehensive security measures including:
- Encryption in transit and at rest
- Access controls and authentication
- Audit trails and monitoring
- Incident response procedures
2.7 Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your Personal Data
- Request correction or deletion
- Data portability
- Restriction of processing
- Objection to processing
- Withdrawal of consent
To exercise rights, contact privacy@hedamo.com
2.8 Regional Compliance
We comply with:
- GDPR (EU/UK)
- US State Privacy Laws (CCPA, VCDPA, CPA, etc.)
- Middle East Regulations (Saudi PDPL, UAE Federal Decree-Law No. 45)
- Other Applicable Laws in Canada, Australia, Brazil, India, South Africa, and GCC countries
2.9 Contact
Privacy Questions: privacy@hedamo.com
Corporate: corp@altibbe.com
Cookie Policy
Effective Date: March 1, 2025
3.1 Introduction
Hedamo uses cookies and similar technologies to enhance your experience and improve our services. This policy explains our cookie practices.
3.2 Cookies We Use
- Essential: Required for platform functionality, security, and authentication
- Analytical: Help us understand usage patterns and improve performance
- Functional: Remember your preferences (language settings, dashboard configuration)
- AI Enhancement: Improve AI accuracy and personalization based on feature usage
3.3 Your Choices
You can manage cookies through browser settings or platform preferences. Essential cookies required for functionality cannot be disabled.
We comply with cookie regulations including GDPR, ePrivacy Directive, and other applicable laws.
3.4 Contact
Email: privacy@hedamo.com