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Privacy Policy

Last Updated: October 23, 2025

1. Introduction

Welcome to Hedamo, an AI-powered product transparency platform. This Privacy Policy explains how Hedamo ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our platform, including our web application and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and password
  • Profile Information: User type, company details, and preferences
  • Product Information: Product details, supply chain data, and documentation
  • Payment Information: Billing details and transaction history

2.2 Information Collected Automatically

  • Usage Data: Log data, device information, and interaction patterns
  • Cookies: Authentication tokens, preferences, and analytics
  • Location Data: IP address and general geographic location

3. How We Use Your Information

  • Provide and maintain our transparency verification services
  • Process product submissions and generate transparency reports
  • Communicate with you about your account and services
  • Improve and optimize our platform using AI and analytics
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We may share your information with:

  • Verification Agents: Third-party verifiers for product validation
  • Service Providers: Cloud hosting (Google Cloud Platform), payment processors, and analytics
  • Legal Authorities: When required by law or to protect rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Blockchain-anchored transparency reports for immutability

6. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Object to or restrict certain data processing
  • Withdraw consent at any time
  • Data portability to another service

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States and regions where Google Cloud Platform operates. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: outreach@hedamo.com

Address: T hub phase 2, Gachibowli, Hyderabad